Terms of service
Last Updated: January 2026
Welcome to Ruaoa. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our site, you agree to be bound by these Terms.
Overview
Ruaoa operates this website and online store. Throughout the site, the terms "we", "us", and "our" refer to Ruaoa. By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms, including any additional policies referenced herein.
Eligibility
By using this site, you confirm that you are at least the age of majority in your jurisdiction or that you have given us your consent to allow any of your minor dependents to use this site.
Products & Services
All products are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice. We make every effort to display product colors and images accurately, but we cannot guarantee that your device's display will be accurate.
Pricing & Payments
All prices are listed in U.S. Dollars (USD) unless otherwise stated. We reserve the right to change prices at any time without notice. Payment must be received in full before an order is processed and shipped.
Order Acceptance & Cancellation
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud. If your order is canceled after payment has been processed, a full refund will be issued.
Shipping & Delivery
Shipping times and fees are outlined in our Shipping Policy. Delivery times are estimates and not guaranteed. Ruaoa is not responsible for delays caused by carriers or circumstances beyond our control.
Returns & Refunds
Please review our Return & Refund Policy for information on returns, refunds, and eligibility.
Intellectual Property
All content on this site, including text, images, logos, graphics, and design, is the property of Ruaoa and is protected by applicable intellectual property laws. Unauthorized use of any content is strictly prohibited.
User Conduct
You agree not to use our site for any unlawful purpose or in violation of these Terms. You must not transmit viruses, malware, or any harmful code. We reserve the right to terminate your access to the site for violations of these Terms.
Limitation of Liability
To the fullest extent permitted by law, Ruaoa shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products purchased from us.
Indemnification
You agree to indemnify and hold harmless Ruaoa from any claims, damages, or expenses arising from your breach of these Terms or misuse of our services.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on this page.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Ruaoa
370 Lillian Ave
Syracuse, New York, 13206
United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Phone: +1 305 204 8328
Email: help@ruaoa.com