Privacy policy
Last Updated: January 2026
This Privacy Policy describes how Ruaoa ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit our site, we may collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device.
When you make a purchase or attempt to make a purchase, we collect certain personal information from you, including your name, billing address, shipping address, payment information, email address, and phone number.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you regarding your order or inquiries
- Screen orders for potential risk or fraud
- Improve and optimize our website and services
- Comply with legal and regulatory requirements
Sharing Your Information
We may share your personal information with third parties to help us operate our business and fulfill your orders, such as payment processors, shipping carriers, and analytics providers.
We may also disclose your information if required to do so by law or to protect our rights.
Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how customers interact with our website. You can control and manage cookies through your browser settings.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Data Security
We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information. If you would like to exercise these rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised effective date.
Contact Information
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Ruaoa
370 Lillian Ave
Syracuse, New York, 13206
United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Phone: +1 305 204 8328
Email: help@ruaoa.com